Privacy Policy
Privacy Policy for Stroke of Love
Welcome to the Stroke of Love Privacy Policy! This explains how we collect, store, protect, and share your information when you use the Stroke of Love mobile app, website, and services (collectively the “Stroke of Love Services”). Please read this along with our Terms and Conditions.
When you enjoy the Stroke of Love Services, we collect some information about you. You may also choose to share information with other Stroke of Love users. Sometimes we need to share your information as well.
The Stroke of Love Services operate globally, so your data will be transferred to and processed in the United States regardless of your country of residence. This Policy explains how we protect your personal data during overseas transfers.
Information We Collect and How We Use It
When you create a Stroke of Love account, we collect:
- Name
- Username
- Email address
- Phone number
- Gender identity
- Date/location of birth
- Sexual preference
- Photos
- Location data
- Social media account login info you choose to connect
You can review and update this information through your account settings, except birth date/location which update based on device location services if enabled.
Profile Information
Use caution sharing personal or sensitive data on your profile that could enable harassment or fraud.
Profile Verification Data
To prevent fraud and fake accounts, we may require phone number verification and photo verification using facial recognition technology to confirm your identity matches your profile photos. We retain verification data as needed for recordkeeping.
Purchase Information
If you make purchases, we process payment data and retain it for fraud prevention and tax purposes. We use automated fraud checks that may block transactions violating our policies.
Location Data
With your permission, we access your device’s location to enable location-based features like showing nearby user profiles.
Device and Photos Data
We collect device identifiers, models, operating systems, and data about your photos to optimize the app experience.
Messages
We review message content to identify topics and trends after removing personal identifiers. Message content is not shared externally.
Other Data
We may collect data from surveys, testimonials, support interactions, cookies and similar technologies per our Cookie Policy.
How We Use Your Information
We use your data to:
- Provide, improve, update and enhance Stroke of Love Services
- Facilitate connections between users
- Prevent fraud and enforce policies
- Communicate with you about Stroke of Love
- Market Stroke of Love Services
- Comply with legal obligations
Information Sharing & Disclosure
We share personal data as needed to operate Stroke of Love Services, enforce policies, and meet legal requirements. This may include sharing with:
- Corporate affiliates and service providers
- Purchasers in a merger or acquisition
- Legal authorities in response to requests or legal process
- Other parties with your consent or as disclosed when you provide data
- Advertising partners in aggregated or de-identified form
We do not sell personal data or share it for cross-context advertising without consent.
Third-Party Services and Advertising
Stroke of Love Services may integrate third-party services with their own privacy policies. We also use third-party advertising partners to deliver ads.
Data Retention and Your Rights
We retain your personal data for as long as necessary for the purposes outlined, subject to your legal rights like data erasure. You can exercise those rights by contacting us.
Security
We implement reasonable technical, administrative, and physical security measures to protect personal data from loss, misuse, and unauthorized access or disclosure.
International Data Transfers
Your personal data may be transferred to the U.S. or other countries with data protection laws differing from your home country.
Children’s Privacy
Stroke of Love Services are not intended for children, and we do not knowingly collect their data. Contact us if you believe we have collected a child’s data.
Updates
We may update this Privacy Policy as Stroke of Love evolves. Your continued use constitutes acceptance, so please review periodically.
Our main goal is to ensure your experience on Stroke of Love is an enjoyable one and you don’t end up getting stung! In order to deliver an enjoyable experience to you, we may use your Registration and other information to:
- offer you our services and features;
- contact you with information about the App (e.g., updates and new features);
- personalize the App/Sites and the content we deliver to you;
- conduct research and analytics about how you use and interact with the App/Sites;
- to test new technologies and processes designed to enhance and improve the App/Sites;
- resolve disputes, troubleshoot problems and to enforce our Terms & Conditions;
- investigate fraud, protect our legal rights, and to enforce our Terms & Conditions.
- to send you information about the promotions and offers we have available (e.g., specify the types of goods/services/offers to be provided via direct marketing) by direct marketing or other modes of communication – if you’ve signed up for our communications or otherwise told us it’s OK. We will not use your information in email direct marketing unless you give us your consent during the Account creating process or via Settings in the App (you can withdraw from marketing at any time via Settings in the App or by using the opt-out mechanisms and links provided in each message); and
- protect our Users and third parties from harm.
Contact Us
For privacy inquiries, contact privacy@strokeoflove.com.
What Others May See About You
We think our Users are awesome, and we want you to share how awesome you are with the world, so we have built certain features to enable this. Our App is designed to make it easier for you to connect with other Users and to interact with them.
When using the Stroke of Love App, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users and non-users of the App. We want our Users to be careful about posting information that may eventually be made public.
Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. You may also choose to add sensitive information about yourself when you add certain Stroke of Love badges to your profile, such as your religion and political leanings. While you may voluntarily provide this information to us when you create your profile, including your sexual preferences, there is no requirement to do so. Please remember that photographs that you post on Stroke of Love may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, including through the addition of badges to your profile, you are explicitly consenting to our processing of this information and making it public to other Users.
Your Stroke of Love profile and other information you make available via the App, including certain information added to your profile through third-party accounts (such as Facebook, Instagram, or Spotify – see section 7 of this Privacy Policy for more information about this) may be viewed and shared by Users with individuals who may or may not be users of the App. For example, a User may recommend you as a match to his or her Facebook friend(s) by taking a screenshot of your profile picture and sharing it, regardless of whether such friend(s) is also a User of the App.
Please also note that in certain countries (currently, South Korea only), Users are provided with functionality enabling them to download a copy of their conversation history (as this is required by local laws) and that Stroke of Love has no control over how users may then publish or use that information.
If you log in to or access the App through your Facebook account or another third-party account on a device which you share with others, remember to log out of the App and the relevant third-party account when you leave the device in order to prevent other users from accessing your Stroke of Love account.
Our Policy Towards Age
Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use Stroke of Love.
Stroke of Love does not knowingly collect any information about or market to children, minors or anyone under the age of 18. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration.
Security
Here at Stroke of Love, we pride ourselves on taking all appropriate security measures to help protect your information against loss, misuse and unauthorized access, or disclosure. We use reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls.
Unfortunately, no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:
- Please make sure you log out of your Account after use as you never know who may stumble onto your Account!
- Please don’t share the password you use to access your Stroke of Love Account with anyone else!
- Change your password periodically.
- If you ever think someone has had access to your password or Account, please follow the steps set out here. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.
Using Social Media to Sign In to Stroke of Love
When you sign in to our App using your Facebook account, you give permission to Facebook to share with us your name and profile picture. Unless you opt-out, you also give permission to Facebook to share with us your email address (if there is one associated with your Facebook account), date of birth, profile photos, gender, Page likes, and current town/city.
If you register or sign in with your Apple ID, you give Apple permission to share your Apple login, a name (that can be edited by you), and an email (you can choose to hide your email and Apple will create a random email address so your personal email can stay private). This email address will be linked to your Stroke of Love account and will be used to retrieve your Stroke of Love account.
We will then use this personal data to form your Stroke of Love account. If you remove the Stroke of Love app from your Facebook settings, or from your Apple ID, we will no longer have access to this data. However, we will still have the personal data that we received when you first set up your Stroke of Love account using your Facebook or Apple ID (you must delete your Stroke of Love account entirely for us to no longer have access to this data).
Linking Social Media Accounts to Stroke of Love
You may link your Stroke of Love account with your Instagram, Facebook, or Spotify accounts. This allows you to share some information from those accounts directly to your Stroke of Love account (for example, Instagram photos, or your top Spotify artists).
We only receive the limited information that Instagram or Spotify permits to be transferred (as detailed by Instagram/Facebook/Spotify and agreed by you when you first connect your account from such platforms with your Stroke of Love account).
If you no longer want to link your Stroke of Love account to your Instagram, Facebook, or Spotify account, please visit the settings in your Instagram, Facebook, or Spotify account and follow the instructions to remove the Stroke of Love app access permissions. Please note that any information already added to your Stroke of Love account from those platforms will not be deleted unless you delete it within your Stroke of Love account as well.
Your Rights
Privacy laws applicable in your country may give you the following rights:
- Right to be informed: what personal data an organization is processing and why (we provide this information to you in this Privacy Policy).
- Right of access: you can request a copy of your data.
- Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
- Right to erasure: you have the right to have your data deleted in certain circumstances.
- Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
- Right to data portability: you can request a copy of certain data in a machine-readable form that can be transferred to another provider.
- Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
- Rights related to automated decision-making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.
The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.
If you have a concern about how we have processed your request or your personal data, you should contact us in the first instance via the contact details listed above.
If you feel we have not resolved your concern, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. If you live in a country or territory located in the European Union (EU) or European Economic Area (EEA), you may also get in touch with your local Data Protection Regulator. If you live in a country outside the EU, you may have the right to lodge a complaint with your local privacy or data protection regulator.
Data Retention and Deletion
We keep your personal information only as long as we need it for the legal basis relied upon (as set out in Section 2 above) and as permitted by applicable law. Please see “Profile Verification Information (Including Biometric Information)” in Section 1, above, to learn about our retention policy with respect to biometric information.
When your Account is deleted, we make sure it is no longer viewable in the App. For up to 28 days, it is still possible to restore your Account if it was accidentally deleted. After 28 days, we begin the process of deleting your personal information from our systems, unless:
we must keep it to comply with applicable law (for instance, if you make purchases within the App, some personal data may be kept for tax and accounting purposes);
we must keep it to evidence our compliance with applicable law (for example, if an account is blocked, we keep some account information and a record of the behavior that led to the block – this information is retained for evidential purposes in case of queries or legal claims concerning the block);
there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
the information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security (for example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account).
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.
Thanks for reading, we hope we didn’t drone on for too long!
Changes to This Policy
As Stroke of Love evolves, we may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at strokeoflove.com/privacy. If we make a change to this policy that, in our sole discretion, is material, we will notify you, for example, via an email to the email associated with your Account or by posting a notice within Stroke of Love.
Effective Date: This Privacy Policy was last updated on May 2nd, 2024